Melissa M. Howard

I was born and raised right here in Lexington, Kentucky so I speak horse and Bourbon fluently! I’m a General at heart even though Tates Creek inherited most of my friends from Southern Middle.

My experience in the insurance industry began in my last position as a first responder for CRDN. I was first on the scene from my company after a tragedy, fire, or flood loss, to help the insured get back to their “normal.” I worked hand-in-hand with adjusters to make sure it was as smooth a process as possible. I met homeowners at a devastating time and helped them through the entire rebuild of their property.

In my position now, I am most excited about helping people, in any fashion. I love fixing problems before they even happen. If a circumstance goes sideways, I enjoy working on it, almost like a puzzle, to make sure everyone involved is happy and at ease.

I get my love tank full by feeding my family and friends. I am at my most happy when throwing a BBQ in my backyard, kids playing in the pool, and dominating at cornhole.

Most people are surprised that at my age I still throw on some quads and go roller-skating. I would argue it is the best exercise out there. When I am not at work you can probably find me in my backyard next to the firepit with my love and our fur babies.

I am the current Charity Chair on the board of the Bluegrass Claims Association. Every month I pick a new charity for our association to raise money for.


(859) 479-1234

220 Lexington Green Circle Suite #130 | Lexington, KY 40503